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| - Okay, so I completely understand how a bad facial can ruin the entire spa experience (read my review on Stillwater Spa for further details). Fortunately for me, I never had the facial (and never will here that's for sure...thanks fellow Yelpers!) but I did have a great experience at the Windsor Arms Spa. I have been to this spa twice already, just because I had such a great time. Both times I went with my bf, and both times, we had the Couples Retreat Package which means a massage for two, pedi, mani and champagne to top it all off! My bf initially balked at the idea of getting a pedi and mani but I assured him that well maintained male hands and feet are a man-must. Nothing to be ashamed off!!!
Intro. I have always requested early-as-possible morning times for our treatments (aka 9AM). The spa is incredibly small, so in my mind, the earlier the better as to avoid too many people for the small space. The spa is on the 4th floor of the hotel and walk all the way to the end of the hallway. The receptionist is friendly and offers to take our coats, give us a tour of the spa, and points out where the snacks are. Female change-rooms are spacious and unlike Stillwater, there is seating space inside the locker room and quiet. Once outside, you can sit out in the lounge area. I have to admit, I was surprised that on both of the Saturday morning treatments, the spa was quiet. My bf and I had the entire lounge area to ourselves. FYI: The spa is located right next to the gym, but everytime I peeked through the glass doors, there was no one using the machines.
Massage. HEAVENLY!
Now here is where my bf and I diverge in our experiences. Both times, I have had a wonderful massage. It's a couple's massage so I always get the male masseuse, and my bf always gets the female. Both times I had the same massage guy (don't know his name, but he is a bit older with grey-ish hair) and *drool* (literally...). He knows exactly which spots to knead...and knead...and knead...and I feel absolutely, amazingly, every other good ly-ending-word-there-is refreshed. My bf on the other hand has had mediocre massage experiences on both occasions but on both times as soon as he hits the bed, he konks out and snores, so that's good in my books...no?
Pedicure and Manicure
The pedi room is small with only three chairs. The first time we went it was just the two of us so we laughed and chatted to our hearts content. The second time there was another spa patron (who thankfully was about to end as we started) so it was a bit uncomfortable...as in when you're trying to sleep, but the other person is yakking away in a loud, nasally voice about her constipation problems during her trip in Mexico... FYI. Bring headphones just in case.
On both occasions, my bf and I got the same pedi and mani - curists. It's comfortable and they recognized us the second time we came back so in a way, it is like coming back home.
After every treatment, we are invited to sit back out in the lounge. Can I just say that on both occasions, the lounge was empty and this to me is all that much more LOVE for the spa considering my unfortunate lounge experience at Stillwater. Only on the second time, when my bf and I were sitting in the lounge waiting for our nails to dry (last treatment) did we see another couple. We were leaving anyways.
All in all, it could just be my experience, but on both times, the Windsor Spa was amazing. It's small, intimate, relaxing, and comfortable. It's not so commercial as the Stillwater and between the two, I would say hands up and down that this is the better one. Maybe this is not the spa for facials (as per previous Yelp reviews), but the Couples Package is definitely one of the best ones I have experienced.
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