Absolutely horrible customer service. My food was ordered over one hour 25 minutes ago. Their driver called me 30 minutes ago to tell me he was leaving the restaurant. He is still not here. I called to ask where he might be. Johnny who answered The phone told me he doesn't know. I asked what will the restaurant do if my food is still not hot. He made up excuses. I said is it possible that my food that's taking over 30 minutes now will be hot when it gets to me? He said, well it won't be cold. I said please do not joke around, it is late and I am hungry. I then said is it fair if it's cold I will call you back and you either resend me a hot order or you refund my money? This guy said no. I asked for a manager. He said there is not one there now. I said when will they be there? He said you call the owner tomorrow but I don't care if you call him. This is horrible customer service and this place should be ashamed of themselves. The only saving grace, when the driver did get here, he was very polite and very nice.