My review is really based on the luke warm overall experience of the customer service. The place itself is great and provides a huge variety of supplies for all your events!
We went in the morning as soon as it opened to drop off an order, then in the afternoon to pick it up.
In short, the customer service in the morning seemed like the employees were being punished for being there....However, in the aftertoon, the cashier was much much better.
Great place, but the employees really need to Wow the customers.