I brought a wheel in that needed a patch. They patched it up, free of charge. I didn't even buy the tires from them. Places usually charge to patch a tire, and I have no problem paying for it.
Just for that great service, they earned my business. I own 3 cars, and will go to them for tires. I'm going to buy a set in a week or 2, and get an alignment (if they do alignments). I'll write another review on that experience once it's done.
I used to order tires from tirerack, then take them to a shop to mount and balance them, but I would pay a little more to support an honest local small business.