I brought my three dogs in (all rescues) for their intro and was impressed as soon as the employees began interacting with them. Two of my three were physically abused prior to us taking them in and one will still cower and run from us occasionally (it's been almost a year!). The timid one went right up to the employee and began sniffing and licking her hand. That has never happened. When I went back after they got settled they were running around, happy, and not barking! I am so happy we can finally go out of town knowing our pups are happy.