Fool me once, shame on you. Fool me twice, shame on me. $5000 later, I have no one to blame this time but myself for coming back to Neos for a second laser package to fix up what they promised by the end of my first package... A smooth and almost hair free body... Allow me to state that the technician that was here was full of herself, and it seems like that's part of their environment here, snooty for nothing! Burns, scars, and a pissed off wallet is about all I have left from this place... Thanks Neos!