Walked in just to inquire about fixing my sunglasses (which I bought from a different store), as I had lost the screw to one of the arms. A different store had quoted $2-$7 depending on the glasses. The individual I spoke to said no problem, fixed it in about 3min flat, and said no charge. Super friendly service! He brought my glasses back and said 'good news and bad news. Good news is it's fixed. Bad news is it looks different than the other side.' Scared me for a moment but I'm just relieved they're fixed!
My friend did buy glasses from them a few years back and experienced great customer service as well. 100% would recommend.