The staff is very welcoming and friendly. I arrived for my appointment and they took my info and gave me a packet to fill out. Nothing crazy, just your typical doctor information.
Pretty soon after they called me back and to my exam room. A nurse came in to ask me questions and almost immediately the Dr. Came in. She seems very warm and sincere. I explained all about my ongoing ingrown toenail (if this review helps one person -it is totally worth telling my personal busines) she assured me that she could definitely help me. She said that she had done four procedures just that day. She really helped to calm my nerves. I had no idea a Dr. could even fix ingrown toenails. She explained the procedure and why ingrown happen. ... way better than any one else ever did (I'm talking to you pedicure places, lol)
Anyway, she put some topical lidocaine and had some kind of frozen spray (seemed like the same stuff they use for freeze drying) injected me with a needle for numbing. The needle definitely hurts but not more than years of suffering!
When she shows you how big the ingrown toenail really is, you will flip? It's outrageous! It doesn't even seem possible. Then she wrapped it up, told me to take it very easy for the next week and etc.
She also said for most people this first procedure is enough, but that if not I may need to come back for a second one. It's basically the same, but when they pull out the ingrown, the pour acid on the nerve to kill it. Crazy!