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  • I bought a used 2016 Toyota Corolla here and to be honest, I love the car. However, I don't think the service department truly does the inspections they say they do or cares much for their customers. When I purchased the car, the moon roof was broken, the side mirrors didn't work, and the tire pressure gauge was on. The salesman told me it would be taken care of. "How were these not initially addressed in a 160-point inspection prior to purchase?" was a question not well answered by staff. When I picked up the fixed vehicle, they ensured me everything had been taken care of and carefully looked over. Well, the tire pressure gauge came back on the next morning. I took the car back and lo and behold, the culprit had been a nail in the tire all along. They then tried to make me purchase a new tire! I was pretty furious and told them I would rather return the car than pay for a brand new tire for a car I already dropped almost $3k on. They ended up replacing it for free. Fast forward a couple thousand miles, and several of the items they told me were replaced were not - the service shop I visited showed me all the original filters that were absolutely atrocious. If you want a good sales experience, the sales team is great. If you want a dealership that cares about making sure your car is in top condition upon sale, I do not recommend Bell Toyota.
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