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| - I am a very 'seasoned' purchasing & contracts professional, and I have purchased many new cars over the decades, so I know what I am talking about... While I had no issues with my salesperson, I take exception to the unscrupulous sales tactics by their finance department. BEWARE, as they flat-out LIED to me twice, in an unsuccessful effort to 'fear' me into buying an extended warranty on a brand NEW vehicle, that I absolutely did NOT need...Stating that full-coverage warranties do not cover all defective repairs. Bullsh*t! Additionally, they intentionally used very confusing numbers and dollar amounts to hide the actual cost of the extended warranty. And, lastly, he tried to convince me that if I didn't buy the extended warranty, that they would need to remove parts of the vehicle's alarm system, and lied about what was installed by the factory. I basically told them to piss-off. I'm filing a formal complaint with the BBB - Better Business Bureau.
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