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  • Not impressed at all. Service is unprofessional. They all look disheveled, don't know the menu, and don't offer substitutions on entrees. They did make an exception for my food allergies on the substitution front, but everything was premade and already covered in gluten-laden seasoning and soybean oil. I ended up eating some veggies and fish because everything else was unsafe. Also, my brother ordered a Hoegaarden and out came a dark brown lager. The waitress said, "no, this is Hoegaarden. It says so on the keg." No, it was not Hoegaarden. After a conversation, she said that it must be Michelob Ultra. Not the same. One server came to the table and when asked for recommendations, said she hadn't had a lot of the menu. What? Isn't that your job? Just awful. I think this will be my last stop to Luma. Bumped up from 1 star because I didn't get sick from the meal.
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