If there were a no star option this would be the time for it. I have always had issues with sprint, however this experience was so horrible I'm glad I never have to deal with these people again. Already frustrated with the service I was receiving, Maggie Asperer a supervisor at this store was so unbelievably rude and unprofessional after explaining my dilemma to her the smug smile on her face said it all, I asked if she was even willing to help me at all and she replied "Why would I help someone who doesn't want to stay with our service? I can call At&t for you and make an appointment or you can go across the street to verizon they will help you." After multiple attempts to reach the store manager Abigail and asking for a call back and receiving nothing its plain to see sprint doesn't care about the service they provide or the customer who pays for their employees bills I'm glad I have switched my service to a better provider which Maggie herself recommended. Thank you for being so rude and unprofessional Maggie, you made it all the easier to drop sprints not even half par service.