For the west side location... So where to start... So i should have known better with how my son's experience went not to go back.... I made an appointment over phone at 2pm for a 5pm appointment... Well i showed up n they didn't know what i was talkin bout but said it was fine so i sat n waited... An hr goes by n still nothing... They then said i would be after someone who was after me.... I called to see why is it you make an appointment n still have to wait because of their mess up... it was already ghetto as it is to walk in and the person at desk has her boyfriend just chilling in waiting area but they can't get the appointments together... someone else walked out due to the long wait as well... I do not recommend going to this place...