I called this morning at 0500 to arrange for a 0605 pick up. The dispatcher was nice took my info and said it's too early to call so call back at 0545/0550 the drivers are close by.
I called at 0550 needing my ride to the airport. At 0604 the taxi driver called me and said he's coming from Fremont. I asked for another driver and he was debating what time he thought I needed to be at airport telling me I don't know what I'm talking about for needing to arrive so early.
At 0615 very stressed I caught a ride from a neighbor on their way to work. I called the taxi driver to cancel the service and he hung up on me.
He called me back at 0623 and said "it's not fair you cancelled I just got here at your house. You're fucked up bitch bc I told you I was coming". I had already arrived in the airport tunnel. The taxi driver continued to yell at me and shout that he's at my house right in front and hung up. I'm not sure what inferring he's at my house anyways means but I will not accept threats from a driver when he arrived 40 minutes after calling and I had called well in advance for scheduling.
I'm reporting him to the taxi authority and will never use this agency agency. I used Uber twice while operating in vegas and I will petition for them to come back. Healthy competition pay provide better service.
Happy thanksgiving.