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  • I go to this Starbucks because it's on my way to work. No more. I ordered a trenta green tea sweetened which is what I normally order. A tall male barista with glasses prepared a black tea sweetened and placed it on the bar yelling out that it's a black tea. Seeing that I am the only customer in the store waiting to get a drink, I advise the person at the counter that I ordered a green tea. They take the black tea from me and the same tall kid made a new drink out of the same container of black liquid that he just declared was black tea. He then put it on the bar but this time he says it's green tea. I taste it and it clearly tastes like black tea. I then bring it to the attention of the cashier who offered to give me my money back or make a new one and the kid who made the black tea tried to argue with me by telling me it's green tea when the liquid is obviously black and the same smart ass kid made it from the same container which he earlier declared was black tea. He then tried to tell me that they changed tea leaves which is the reason why it's so dark. (I'm assuming this must be the institutionalized BS line to pacify disgruntled customers). What annoys me was there was no manager there to set that turd straight. The cashier was very nice and tried to fix the situation but you can't fix arrogance. I won't be back to that Starbucks ever.
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