I rented cars from Hertz all the time so when my friend asked for a recommendation I said HERTZ without hesitation. From the moment we got there until 2 h later after we left, it was a complete nightmare. The jerk who helped us didn't have a name tag on & when I asked for his name, he started looking around floor patting his chest saying "Where's my name tag with the name "Meanie" on it?!" Real mature! Never again & I wasn't even the one renting! To make matters worse his supervisor was standing next to him laughing. I have moved on to National and am much more pleased.