Soft serve ice cream is delicious. I recommend the vanilla matcha twist as the pure matcha ice cream can be a bit strong. The vanilla adds the perfect amount of creaminess to the matcha flavour.
To be honest, the line up doesn't have to be as long as it usually is. The employees, although very nice, have no sense of efficiency. They would pick things up and put things down without actually making anything. They would have 3 people working on 1 thing keeping other things unmade, causing an unnecessary wait time that could be easily fixed with more proper training of staff.
Tldr: soft serve ice cream is amazing, wait time unnecessarily long