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  • I used to come to this Popeyes very often because their chicken were very moist and juicy and the crust wasn't as oily as other Popeyes. Since they always had a long line up there, I decided to give them a call first to order the food so when I arrived I can just pick up the food right away. When I arrived, the staff didn't seem to know my order (I saw my order sheet was the first one on the order line), I told him that was my order. He then processed my payment and asked me everything again. I ordered a 5 pieces tender and a 3 pieces bonanfide with a biscuit. Then, I saw him put my order sheet at the back of the line, which meant I have to wait for my order again. (Originally, I was supposed to be the first one).I was very disappointed and strongly believe that there's no way you said this chain claimed that they were doing customer pick up for phone order if they did not followed orders based on the time customer order. It was a waste of my time and they did not put the biscuit in my take out bag too. I won't go back given that there are way better chicken places than this Popeyes store.
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