I had a similar experience as to Jason B.
Palms Place is the biggest piece of shit place on the strip and that says a lot considering how many places their are on the strip.
My friends and I paid for a 2,000 sqft suite and we arrive to see that our balcony doors open, our bathroom doesn't lock, and that one of the lights doesn't work. We call to have the bathroom fixed and no one comes by.
The next day they accidentally checked us out by mistake despite it saying that we were there for two nights instead of one and wouldn't let us back in to our rooms until we got a hold of the person who's name it was under. Because they made a mistake, we had to pay for it. They also wouldn't clean our room and on Sunday, they told us they would send someone by to clean it and the person never came.
There was other things like this that happened but overall it's a real shitty place to stay, off the strip, has lousy management, and you don't get what you pay for.