The previous owner of this salon was amazing, but it as recently purchased. I know all of my friends are all holding our breath to see if anything changes, but so far so good. The salon itself is beautiful, and an entire relaxing afternoon can be spent in the "lodgy" feeling of the salon (hence the name Aspen) and you will walk out rejuvenated. The stylists are all friendly, and my personal recommendation for hair is Jackie. I have never had a problem ever, and I know my hair is a problem itself. For skin treatments, Hope is the best I have ever seen. Not only at this salon, but ever. Each stylist sets their own prices, but they are pretty normal. Nothing outrageous. The salon also has a ton of product for sale as well. If you are looking for a new salon or stylist in the southeast area, I highly recommend Aspen. I have recommended people here before and I have never heard of a bad experience.