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  • The only reason this place got one star is 1) because I couldn't give it zero and 2) because the food was good. At 5:00, we walk in to an empty hostess station. We stand there for a solid 5 minutes. I'm looking around for someone to notice us but no one comes (btw, there was more than enough staff there just standing/walking around). While we are standing there, we notice there is a till (cash register) just sitting on the counter with money in it...yep. We should've left then. We finally get seated at a wet, still sticky table. Sit for another 10 minutes waiting on a waitress to come get our drink order. Finally gets us our drinks, gives my 7 year old sweet tea when we asked for Sierra Mist. She finally comes back around for our food order around 5:30. And we wait, and wait, and wait. 6:15...we get our food! Yes, 45 minutes later! We have been in this restaurant for over an hour!!! Oh, btw, the restaurant was not busy at all and like I previously stated, there were more than enough people working. We get an apology from the waitress but no visit from the manager, nothing done to try to "make it right". We will NEVER go here again! Just as a side note, every BWW I've been to in various states and cities has horrible service and long wait times....this however, was a whole different story!
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