| rev:text
| - So I'm looking at my rating distribution, and I realize that I tend to review spots that I love. Reward good behavior, compliment super service, cheer on tasty fixin's. But really, yelp is also for the opposite, too. Warn others of horrible experiences, bland food, shockingly rude employees...
Which leads me to Big Daddy's. Also I think it used to be just Daddy's Pizza, and I guess he felt like he needed to be a little more healthy, and then became *Big* Daddy. I dunno. Morale of the story is that I'm skipping right over the 2 star, straight to "Eek! Methinks not."
Here's the scene. Board game night with some healthy-eating type friends. I remember this menu that looked very tasty, so I presented it, feeling super good about myself for knowing about such responsible delivery options. Skip to, over an hour late (maybe 10:30pm), our food arriving. Fine, tip the guy a little, and move on. Two out of our four items were completely wrong, despite the ticket being written correctly. So we call immediately to ask for a refund or a credit or something, and they say they can't, they can only send more food ---- everyone is already going home, we're not about to wait til midnight for a turkey burger quesadilla. They tell us the manager will call when she gets in the next day at 10am. For the record, the two items that were right were so cold and bland... from being 110 minutes in the making I guess...
Next day: Manager doesn't call - we finally have to track her down. She said she would send a driver with the card machine which is the only way they can refund. Things seemed fine... for 10 minutes until she called back...
*Demanding* to know that we still had the food, and that we'd be returning the food to her. (we didn't. it wasn't right, it wasn't tasty, not even worth the fridge space. plus who has ever had to return delivery food??) She was appalled that we would expect a refund for something we couldn't return --- the only way she could ever explain this to her manager was to take it out of one of her employees salary --- etc. *yelling* (we were only asking for a refund for two of the four items --- thought we were being very reasonable... )
Finally said fine. she'd send the driver "right over." Driver never showed up..... unless it was the person ringing our doorbell in the middle of the night for 10 minutes. But I don't answer doorbells in the middle of the night, so I don't know.
Order at your own risk. Can't imagine $20 is worth not having one star reviews out there, but that's their call I guess. Their food, with decent service, would have gotten 2 stars from me.
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