The only two saving graces to this location: Angela who worked at the Benefit Brow Bar (but now she's left left) and the GM, Pam (but she's rarely ever there)
The store is lacking associates. They're out of product 75% of the time even though they just received their shipment. The other benefit bar employee (I don't even know her name) tries to claim she's done your eyebrows before and then acts that you've somehow like jumped ship or something by going to the other Aestetician. She said to me "oh hey, I used to do your eyebrows" I looked at her like she was insane and said... No you didn't? Funniest thing is I didn't even know they did brows until Angela pulled me over one Sunday when I was buying bronzer. It came across as a blatant lie in attempt to steal her colleagues customer.. Then I found out she did it to my grandma, too... Who I had referred to Angela. What?!
Worst of all, the fill in temp 'manager' or whatever her authority roll is, Frances is degrading to her employees openly in front of customers. I've seen her act in ways a "manager" never should... as I stood with my mouth wide open. Because of all of this, even though this store is a few minutes from home I will drive a little further to Town Square to take my business to Sephora and search for wherever Angela went to do brows because she is awesome!