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  • Let me be clear, I come to this Popo's regularly because the food is good and the service WAS great! Notice I said "WAS", today we walked in, no one greeted, we get sat down, 10 minutes to just get our drink order, we just ordered coke nothing fancy. Finally our server came took our order, 15 minutes to bring out the Menudo, we all know it's reheated, but it wasn't even hot not even warm, so why did it take 15 min?? Was it busy? NOT one bit... at the time of ordering our Menudo I asked for chopped up white onions (my preference and I always pay more for it) , I asked for crushed peppers, do u think I got either , I did not! I had to ask 3 more times, only to have her bring me i teaspoon of onion and said they had no crushed peppers , really?? A Mexican restaurant with no crushed peppers... she's a joke! Remember I regularly come here for the Menudo, I know they have what I ask for, it's the same every week. At this point I just ask to get my food to go, took her 15 minutes to bring my to go bowls (the food didn't even fit in it) and she proceeded to say they had no to go cups for the soda , again seriously! My suggestion: is this the new norm, I won't be coming back here and telling everyone I know to avoid this place due to poor quality of service. If you claim to be an authentic mexican restaurant make sure u have the right ingredients or at least have people working for you that want to work. I paid for what 2 drinks we didn't even drink because she chose to give us the worst possible service ever. So if u want Authentic Mexican food their are many other better options with exceptional customer service. Popo's has gone to the trash!! Horrible , disappointed, what a waste!
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