My husband and I have been taking both of our pups here for about a year now, and they are great. Everyone is always very kind and the place is very clean. We've walked in and had appointments, walk ins sometimes take very long but that's expected. Our first time going was after our chihuahua got into a whole lot of chocolate after 9pm, and they are open till 10 which is super super helpful and convenient for times like that. We really enjoy coming here, great with the animals.