OMG!! Is all I have to say! I was so stressed for months and I was running late for my appointment, super embarrassing. The IMR staff didn't judge, they reassured me that it was ok, with smiles on there face. Chris took care of me and I'm sure he gave me his best. Thanks to Chris and the IMR staff I feel so relaxed and good! Wish I had more cash with me $20 tip isn't enough for the great feeling I have now. I'm will be back!