| rev:text
| - UPDATE: Calvin rectified his errors as was stated in the reply to this review. He fulfilled what he promised in his reply. I didn't bother with the iPhone LCD screen refund because that was an accident on his part and anyway I no longer had the receipt.
As for his response time to my concern, Calvin was quick. I got a friend to drop off my MacBook for me because my work is far and don't get out until very late. He took my computer and fixed the same issues from the previous time (i.e. GPU and mouse) and returned it after about a week completely fixed with a 6-month warranty. I have added this review as an update and changed the rating from 1 to 4. Thanks for having great customer service.
It's important to restore someone's trust and I believe Calvin did that. I am willing to concede and give a better review when it is due. Thanks again.
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Original:
--YOU HAVE BEEN WARNED---
I went with this repair person thinking a good Yelp review was enough to trust someone, but most people don't even know what happened to the insides of their electronics anyway.
My problem with him is that he exchanged my original LCD screen on my iPhone with a different one during a service that was ONLY supposed to be for battery replacement (effectively giving me a second-rate LCD screen). I noticed it because my original one had a glass protector and when it came back to me, the glass no longer was there. I asked him what happened to it and he said he "needed to replace it when replacing my battery", which is blatantly false. Well, I was willing to let it go, but when I eventually had to repair my failing screen (ghosting/glitching/voice control no longer working) with the Apple Store, that's when I discovered he did a poor job-- missing screws, missing brackets, and thus poor connection. If he didn't know how to repair an iPhone, he should have said so. Also, he shouldn't have been dishonest with why he replaced my screen. If he broke it by accident, he should have mentioned it right away, instead of hoping I wouldn't notice. Instead, I'm inclined to believe he was gutting it for original parts.
As for my MacBook, he gave it back with my mousepad not being able to click properly, but I was so upset about the iPhone that I didn't bother returning and re-doing the job. I just put up with it. And sure enough, 6 months later, MacBook was just dead.
You've been warned.
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