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  • Went to PF Changs for lunch last Saturday. I don't normally complain but the service we had here was horrendous! We were 3 and the restaurant wasn't busy as it had opened just 30 minutes prior. When we arrived, were seated fairly quickly but we waited quite awhile before our server came to our table. We were ready to order when he came but he just took our drink orders and walked away when I said we'd like to order now. 15 minutes later, we tried to flag down the server and we we did, he said:"Let me first get the drink." Another ten minutes go by and he shows up with the wrong order. He brought two coffees, instead of one, and we say:" it's ok, we will keep it." The server then walked away. We then realize that the "coffee" is more like dirty dishwasher, only one long teaspoon was given for the coffees and there was dried, caked on red velvet cake encrusted on the teaspoon. The cream had also curdled. Our server was no where to be found. We managed to flag down another server and at this point we would have left had we not been with our 78 year old aunt who was hungry. We explained the situation to the other server and she said (no apology or anything):" Let me get another coffee." So she just drops it off with no other word said. When we finally get our food, it's decent and nothing to write home about. At that point, we were still just turned off that the server never came back to even ask us how the drink was....or the food for that matter. When it came time to leave, we waited for good 15 minutes before I could flag down the server to get our bill. Another ten minutes go by and I get up to pay at the cash. The woman says I have to go back to the table and wait, so I do; for another 10 minutes. In short, the worst meal, with the worst service ended up costing 75 for the "lunch special" and we will never step foot in that restaurant again.
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