My review might be a bit biased now only because I have a favorite waxpert. Kym usually does mine and she's amazing. Friendly and does a great job. I've had Lacey as well and she's also great. They also try to pluck out your ingrowns if they can. I recommend Tend Skin to help with that, as well.
They currently have a yelp check-in deal so take advantage of that. If you go regularly, like I do, for something, say, underarms, buy their waxpacks. It's pretty much 10 waxes of underarms (or whatever it's for) at a discounted rate. This saves you money if you plan on using them more than a few times.
You always want to call ahead and make appointments as they tend to be booked a lot of the time. You'll get in, and you'll be out before you know it. :)