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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have always been curious about the difference of renting from Payless instead of the big name companies. Remember that saying "curiosity killed the cat"? Well the curiosity killed my want or need to rent from them ever again. I didn't mind having to take a shuttle to the rental office but it was completely unorganized as they share a check in with NuHotel. Sometimes the person behind the desk was checking people in at the hotel or dealing with a Payless customer. I was greeted by a very uninterested and haggard looking man. Refused to make eye contact with me and barely said anything let alone explain about the daily insurance I wanted to buy. After that rather sloth like experience I was given a car where there were so many scratches and the interior wasn't properly cleaned as there was dog hair still in the car, it took a good 5 minutes to check out the car so I would not be charged for it. As I was heading into town, I realized the rear window was so dirty it had grease stains and made the view difficult to look through...there was also a crack on the front window.... The day I returned it there was a rainstorm, thinking that the wipers would work I was going to be ok. Whoooops, the wipers were so old they couldn't keep a light drizzle off of the window and left oily streaks...imagine my drive on the 401 when the rain started falling harder. The most positive experience was the driver who brought us back to YYZ....extremely pleasant and accommodating and informative. He needs to transfer to a better position. PAYLESS get LESS....lesson learned!
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