This review is based on about 7 visits with 4 different cars and two managers. The most resent was last week for a tire boo-boo. They talked me into the insurance plan for the tires when i got them more than 18 months ago. Well it wasn't free but 43. dollars for a new tire
on a large European sedan beats 205. any day. There was one Minor gaff they didn't have my tire at that store so a sister store had to send it over(standard practice). When the tire arrived the size was right the sticker was right after they mounted it though they realized that it was the wrong brand even though the manufacturer sticker said otherwise. Well now it's rolling into closing time and the last deliveries had been made so they said it would have to be tomorrow, honestly I was cool with that they are right down the street and my spare is full size so no biggie. I could hear the manager getting a little hot on the phone in his office, after a few minutes came he came out and said if I could give them 20 more min. it would be done today. So 18 minutes later I rolled out good as new. The minor gaff was a one in a million or better and was caused be the tire distribution center as Tire Works has never carried the brand. These guys don't walk on water but they have done right by me. They also have a credit card that gives you 6 months no interest I have used it every time.