This place makes you want to toss your Apple device and declare Team Samsung. There is always unhelpful customer service reps and long #fillintheblank wait times for actually help. For screen repair please make this place your last resort or any other repair; if so I highly recommend coming here just as they open at 10am. This was my second attempt to get my battery replace and was unsuccessful due to the overwhelming long wait times. Sometime the most popular device is not the best device in the long run.