After driving by this place a bunch of times, I decided to stop and grab lunch one day. I went through the drive through and ordered a chicken salad sandwich. The gal working the drive through had excellent customer service- you could tell she was trying. I wish the same could be said for who ever made the chicken salad. They add water chestnuts, I am assuming for crunch. Good idea if 80% of the "chicken salad" isn't made of water chestnuts. It was flavorless and under seasoned. Huge disappointment. Not sure if I got a bad scoop or if they are trying to cut cost but I will never order this item again. I'm hesitant to go back at all.