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  • I probably would have given Bitoque four stars, but under the circumstances I had to dock them one. I'll go back to find out if they deserve that fourth one, though, because it was pretty tasty. I had a traditional striploin steak and fries with mushroom sauce. It was good, although I asked for it rare and it was definitely medium. My cousin sitting next to me asked for it medium and it was definitely well done. Tasted good, though. To start I had the sardine paté which was tasty as well. This place is BYOB only, which is cool with me 'cus we drank top-notch wines without paying the keystone vino markup. Where they fell short was on the service and overall experience. To give them credit, it was an incredibly busy night, but I'm of the opinion that a top level restaurant should staff properly and accommodate the guests it seats without compromising any aspect. Anyway, we went here with a party of 10 on December 22nd and it was packed full of other parties just like ours. Considering how crowded it was, the staff did ok, but they were definitely understaffed - like 3 servers for about 100 diners. They became flustered and service started to falter. For example, one of the young kids at our table spilled a glass of water and the waiter didn't re-set the table until we requested he do so. When he did 're-set' it, he only replaced the paper on top of the linen table cloth, so it immediately soaked through and was wet again. Other details were missed consistently throughout the night as well. Good food, decent service, unable to handle the busy holiday season, worth and try and another try.
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