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| - Ugh! What a terrible experience shopping here. Everything you don't want in a trip to the scrapbook store.
I stopped by here on a trip to Vegas. While I will say the store was a decent size, and had lots of inventory, I wouldn't return on that alone.
I walked in, and was greeted by the staff member. She proceeds to follow me around the store as I shop. I've worked retail - and in a scrapbook store - I get loss prevention, but this was a little nuts. I finally got around to a few seconds to just enjoy. I walk into the back section of the room. It's a crop area, and cardstock. Staff tells me - oh, I won't want anything in here! Shuffles me out. They lost that cardstock sale...
I decide to just pay for the $20~ I've chosen. It tooo longer to pay than to shop. Staff had no idea how to ring in each paper, and it was painstaking! Finally we're done and I hand her my CC. She asks for ID with it. No biggie - I hand it over. She looks carefully at both, and hands my cards back. She says "thanks Jamie!" (Umm...my name is not Jamie...and not even close to it!). Whatever!
Three tries later, she finally gets my card numbers in correctly (using an iPad as a register). Asks if I want a receipt. Yes, please. Gives me the option to email it to myself. I do. 30mins later I see the email. She's charged me for a $3 sheet of stickers I didn't even get (I got no stickers whatsoever).
I did email a response to this. Haven't heard back, but we'll see...
All told, I'll avoid this store from now on...only due to this staff.
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