With the ever changing menu at CPK it can be hard to keep up with the newest items and the ones hey have retired. I am a long time CPK customer and always order the same thing when I ordered for pick up (first time) last night, my order was a little mixed up and missing things. I called the store to let her know and ended up speaking with Hailey, the manager on duty. She is unbelievably kind, accommodating and understanding. Completely fixed the mix up and then some!! Hailey fixed what could've been a bad experience and bad review and turned it all around!! Thank you Hailey again you're amazing!