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  • The food at Om is excellent, with a large menu including unfamiliar cuisine from Kerala and other South Indian regions. The "fusion" may refer to their Indo-Chinese specialties, however, these are a regular part of Indian food today--there are a few Italian pasta dishes on the menu, although why anyone would order Italian food in a basically Indian restaurant (and with so many actual Italian restaurants in Madison) is beyond me. We had a variety of appetizers and entrees, including aloo bonda, an unusual and tasty stuffed pepper, lamb biryani, eggplant curry, and goat curry, all of which were enjoyed. The problem was with the service, which was disorganized at first (it took several tries to get an actual cup of hot water for tea), and almost non-existent when two of us ordered desserts--it must have taken a half hour for them to arrive, and we had to ask more than once. They were understaffed that night, one of the servers said they had a last minute staff cancellation--but still, it was a bit much--they whole meal took about 2 hours--too long. In their favor, the desserts (a gulab jamun and a gajar halwa (carrot pudding) were superb, and the management took them off the bill due to the wait we endured. Hope this was just an off night. The ambience is meh--a large echoing space, could use a few tapestries or rugs on the wall, lights at the non-booth tables, and a touch of decoration. But I'll be back for the pukka food.
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