We ordered a car transfer from Burbank. That went smoothly, car arrived in about three days and we are thrilled with it. Our salesman, Rees was great too. The process was relatively fast. We sold our car and they offered a little more than we were expecting. The only problem has been the service department. The employees don't care about anything. They don't communicate with each other. I had to go three times for the same problem. They acted like it was unreasonable to expect a loaner car while mine was being fixed. And my car still wasn't fixed but I'm tired of dealing with them.