Wish I could give them a 0!! Just purchased a car from this dealership Wednesday night. Brought it in today to have the windows tinted. The consultant comes in the lounge tells me my car is ready, we walk outside and only as we get closer to the car he tells me my windshield cracked when it was going through the wash and has been spreading since. Just matter of fact, then he asks me if I have replacement Windshield insurance and would I like them to contact the company. No apology, no notice when it happened. Just, there had to be dents in the windshield before we started the tint call your insurance, basically just deal with it. The manager comes out with a smile on his face, sorry there's nothing we can do. Apparently this is the type of service that Earnhardt Toyota Scion provides!