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  • Avoid this place like the plague!!! Read my other reviews and you will see I am both discerning and quite kind. The following was sent to their Dallas corporate offices: Disastrous Experience requiring immediate attention: We chose Mimi's based on positive experiences at your San Antonio location. Unfortunately, this location is horrible. 1. We were told it would be a 20-minute wait, but we could see that there were no less than 12 empty tables. There was a group of three in front of us, and they were told the same thing. One booth sat there un-bussed and cluttered for 15 minutes. We were seated at the 21-minute mark. The section we were led two had 11 empty 4-tops by itself; the other side of the restaurant was about 50% occupied. 2. Since we had so much time in the lobby, we perused the menu and already decided what we would order. It took the server about 5 minutes to arrive, and she took our order for soft drinks and our meals. The drinks arrived 10 minutes later, in styrofoam cups. The server apologized, stating they were out of glasses; your restaurant was not even 50% occupied at this point. The majority of the staff were performing their duties in a laconic fashion (and that is being kind). 3. Our order arrived after an additional 33 minute wait, but 2 of the 3 orders were incorrect. The Hickory Bacon Cheddar burger arrived with red onions, not "buttermilk onion strings" as advertised. My Chop Chicken Salad arrived initially as a Chicken Caesar. The staff correctly delivered the Chop Chicken Salad 6 minutes later. - - The couple sitting next to us struck up a conversation; apparently their order took "forever" to arrive and was also incorrect. Another group of 3 at a table chimed in that the staff, "barely got anything right, but they had waited so long, they just accepted the mistake." - - In addition, a couple with a young child on the other side of the restaurant lamented that they had been waiting for their order to arrive for over 90 minutes. 4. When our food did arrive, it's noteworthy to add that the server said, "oh, I also need to go get you some silverware too." In addition, the bread was brought only after the food, and silverware. 5. Food Quality: My Chop Chicken Salad, ordered as an entree, had (at best) 2 ounces of chicken. I cook routinely, am quite skilled, and measure everything, so trust me, I know. My wife's West Coast Reuben (half) was pitifully underwhelming, with one small piece of ham, an even smaller piece of turkey, and an a small amount of cabbage. It was sad, and we took photos. - - As my son finished his Sprite, we also found a gratuitous amount of black particulate matter floating in the bottom of the drink. None of us consumed any more beverage and we took photos of that as well. - - The hardboiled egg pieces in my wife's spinach salad were an odd shade of gray and were brushed aside; in addition, there was some form of unrecognizable cheese added to the salad, which tasted extraordinarily "off". 6. Hygienic Restaurant practices: While we waited, we observed at least 3 members of the kitchen staff assembling burgers & sandwiches, plating fries and organizing salad ingredients with their bare hands. I would have accepted bare hands using tools, but this was bare hands picking up food, layering & situating ingredients. That is just nasty. 7. As we were leaving, we noticed that there were 6 tables, completely cluttered with dishes, food, etc that remained un-bussed--at this point, the restaurant was down to about 20% occupancy, so the staff was definitely not overwhelmed. In closing, this visit was a complete disappointment. I am sorry to see that Mimi's Cafe has fallen to the wayside and become such a trash heap. We will not return and we will never recommend this location. I will be forwarding the aforementioned review to Yelp, FourSquare, Zomato, TripAdvisor, the Charlotte Observer and WCCB Charlotte News. Although displeased with the performance of this location, I shall still take the time to be respectful and bid you a good evening,
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