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  • Decided to try this one again after 6 months. Bad mistake. I went through the drive-thru yesterday and ordered a 16 piece family meal. Extra crispy. "Sorry sir. All we have is white meat in extra crispy so would you like to pay the extra for it?" Huh??? How is that my problem that you are low on inventory? My other option was to wait 8 minutes at the drive-thru for the chicken to be done so I gave up and got half original half crispy. Then at the window I see a notice that I'll be charged an extra $0.35 for using a debit card. I didn't think anything of it since I was charging it, not using debit...hence the visa logo. Low and behold they tacked the extra charge on it anyway. I called visa and they asked for the address so they could look into their merchant account. after that I got home and noticed that my side of sweet corn was missing...even after asking the person at the window if everything was in there. Sigh. Went back to the store to get my corn and the counter girl asked me if i was in today or yesterday. Showed her my receipt, listened to her tell the line team they forgot another item, then she gave it to me and apologized. Nice to get an apology but after coming back after getting home it would have been a nice gesture to offer something extra. Got back home and noticed that there were no butter or honey with the order either. At this point I gave up. Food was ok but nothing special. By the time I actually got to eat it the crispy and regular tasted about the same. Guess I'll try again in another 6-12 months. Place really sucks.
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