Lisa Lisa Lisa! She is the best part of this store. She is the main reason I went back. I did some researching on bead stores prior to going to Als. I am making my first Mala and needed some quality beads and material. This store has so much to offer! Many different bead types and sizes, the material, nice mountain pieces... So much. Lisa has been amazing is explaining to me (and my fiance) about what each bead is and she even showed us a couple tricks with making the Mala. She really makes you feel like a friend stopping by her place, not many people can do that. I feel like if I need any assistance or have any questions she will cheerfully help. I also don't feel like I'm just being sold. Being in sales/customer service myself I hate being "sold" and I've walked out of stores soley based on customer service or too aggressive sales people. Location is in Central/ish Phoenix, so very easy to access. I would say the only somewhat negative is parking, it's so close to the street, but it does not bother me and I've never not been able to get a parking spot. So I'd say thumbs up! Check them out, best place to go for your beading needs!