Love this Yurman store and their amazing products and sales staff. Came in for the first time about a year ago to get my husband's Yurman wheat bracelet repaired. We were lucky enough to get Taylor as our sales associate. He was professional and attentive and my husband and I decided to browse the store while Taylor set up the repair paperwork.
My husband wound up finding a piece he liked and asked about it. Taylor was very knowledgeable about the product line and showed us other things that we might find appealing based on my husband's initial inquiry. Each time he showed us a new piece, he explained exactly what we were looking at, what stones were used and sprinkled in a bit of information about the Yurman brand and the process that went into making each piece of jewelry. We never felt pressured or oversold and Taylor provided as much information as we wanted to hear -- never more, never less.
We wound up purchasing quite a few pieces that day and have returned there many times in the last year to pick something up for a special occasion or a holiday gift. Taylor continues to be our go to guy. He keeps us in the loop about new products and has brought things in especially for us, based on our buying history. He even secured a ring that I was in love with that was not available at any of the stores. He keeps in touch about special events at the store and he does all of this without ever making us feel pressured to buy anything.
My husband has gone from someone who NEVER wore jewelry to a man that always has at least one Yurman ring on a finger and bracelet on the wrist. The brand is so flexible that you can dress everything up or down, which I love.
A lot of people come to the store for the signature stuff (cable bracelets and albion rings), the brand is so much more than that -- take a minute and browse around. If Taylor is there, ask him a question. You'll be amazed what you can learn while looking at so many beautiful things.