Stay away! If you want sub-par food, Scarborough Town Centre is the place to dine. I have yet to order food at this location that is exemplary of Swiss Chalet Standards. Their chicken is usual lukewarm-dry, sinewy and tough. They 'refry' the french fries thinking customers can't tell the difference. The sauce is never hot and their roles are usually cold. Can we say unsatisfactory! The manager, Dawn, is a boorish, impertinent piece of work; bereft of grace and void of interpersonal skills - has NO business working in the service industry. The woman had the audacity to imply that I was after a free meal because I had complained twice within 1 1/2 years about the unpalatable food I was served. Sad truth is, I could have complianed every-time save once, but just sucked it up. What this Swiss Chalet franchise doesn't comprehend is their system is in need of an overhaul and that when customers complain, they are giving you a 'second change' to make it right. Most customers don't complain, they just never come back. I for one will NEVER go back. You've been warned...