There is nothing wrong with this store, I don't think. It's just really, really not for me.
Do you like feeling intimidated while you shop? Not I.
Do you like feeling judged for your fashion choices while you shop? Not I.
Do you like being told "no," to every question you ask? Not I.
I'm sure many women will love this shopping experience, where they value unique and trendy fashion choices for their teeny tiny bodies and heavily made up faces. I prefer to be comfortable, and don't need to be told that they don't carry what I'm looking for, because it's "out of style", and "outside of their size range"