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| - I moved to Montreal almost a year ago and was told that I should try Scores as I like rotisserie chicken. We have Swiss Chalet where I was from. Finally got to try this place out at the Place Vertu location. The night started off on a good note but ended not well for me (my husband enjoyed his meal).
Though I usually order the quarter chicken with white meat, I decided I was craving the dark meat more after our workout at the gym. So we both ordered the 2 chicken legs dinner. We were told it would take about 15 minutes, which is fine with us because in my mind, that means the chicken should be freshly made.
Because the meal includes unlimited soups, salads and fruit from the salad bar, we headed there first. I really enjoyed the chicken noodles soup and lentils soup. The salads I chose we're good as well, though the mushrooms looked wilted.
Then when our meals came, we noticed we only received 1 leg of chicken each. When we pointed this out, the waitress said that if we order another one and can't finish it, we would have to pay an extra $3 each (even though it was only supposed to cost $2.50 each leg according to the menu). I have never heard of this. On top of that, she should have mentioned this at the beginning or have it written on their menu. I told my husband I would have ordered the chicken breast had I known this, but shrugged it off. The waitress checked on us after we received our meal and asked how everything was and we indicated it was good (I liked their fries and that was all I had so far). But then I tried the chicken and noticed it was dry. I noticed my husband almost finished his chicken and told him mine was dry and said that his was really moist. The server never came around again to even fill up our water. When it was time to leave, my husband asked if we can pack up was was left of portion of chicken and half of his baked potato and her response was let her check and that was the last straw for me. I told her the reason there was chicken left is because it was dry. Instead of apologizing and asking if I would like another piece, she turned the tables around and said that it was my fault for not mentioning that when she came around to ask if everything was ok. I explained that at that point I had only tried the fries. She said that's not an excuse. I was floored but made sure I did not hear it wrong. I have never been spoken to by a server of any restaurant whether its a fast food or high class restaurant. Needless to say my husband still gave her a good tip because he enjoyed his meal, but I told him I never want to go to that place ever again.
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