I was disappointed in my visit after reading some of the good reviews. I went in for a mani/pedi. I will say the finished product does look nice. The experience itself was just very unenjoyable. The pedi was short; not nearly as involved as other salons. There was a lot of waiting around between services, as well as during the manicure. Several different techs attended to me during the services. I moved manicure chairs twice. My nails got filed twice by two different techs, and neither of them actually asked me what I wanted. It seems to happen at most nail salons but I think it's so very rude when employees are chatting to each other in another language during your service. At times, clearly talking about other salon patrons. All in all, a very hectic, not relaxing experience. I acknowledge that it was right before Christmas, they were busy, and perhaps short handed. It may be a different experience at a not as busy time.