Pharmacy is staffed by incompetent morons who don't know how to LISTEN. I had a refill for an asthma drug coming, they said it needed dr approval. Fine. Or it would've been if they contacted the CORRECT doctor. Delay: three days.
Next and current problem: they changed generics on a regular prescription that I take. They did so without my consent or approval. But I've had unpleasant side effects and made a reasonable request to use the other generic. I made that request in person, stating it as clear as day, and was told it would be ordered and I could get it the next day. Went to get it. IT WAS THE PRESCRIPTION THAT I ADAMANTLY AND SPECIFICALLY SAID NOT TO GIVE. The pharmacist "made a note" to get the correct one. We shall see. I'm not optimistic.