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  • Good food, lousy service. If the server is named Stephanie L., ask for another server or risk getting the poor service we received. We visited on a busy Mothers' Day weekend and the service was sub-standard. First, the server forgot our appetizer and brought it out only after we asked in confusion because our main entrĂ©es came out while we we waited for the fried calamari. Second, no refills were offered for our soda. Third, our take-home boxes was missing one of the entrĂ©es which probably didn't get boxed in confusion. Finally, I realized that the Cheesecake Factory is one of those establishments that calculates the customary 15% gratuity on the dinner + the tax instead of correctly on just the dinner itself. Anyone of these service issues by themselves would not have been a big deal, but all of them combined made our dining experience less than special for us. The only thing saving the Mothers' Day lunch was that the food was delicious.
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