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  • The exhaust system of my car started giving a loud noise. I took it to a big-name chain,and the claimed that the catalytic converter needs to be replaced. He also showed a hole supposedly on the converter. The quote they had for me was for $300. I asked around, and got suggestions for Red's, and went there. It seems to be a family operation. I told them about the problem and asked for a quote for the catalytic converter replacement (their initial quote was $230), and left my car there. A few hours later, they called me back. The lady told me that I don't need a new cat, rather my old cat was fine. The only problem was a hole in the pipe nearby, and they can just weld it. I asked for a quote for that, and was surprised to get a $50 quote. In the afternoon, I picked up my car. No more sound coming from the exhaust. And I was very pleased with their honesty ... they could have fleeced $200+ from me in the name of replacing the converter, but rather they went the extra mile to save me money. It's a family run place, and compared to the chain-garages, Red's will give you much better and honest service.
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